Administrative Professionals Conference

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WORLD-CLASS SEMINAR

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This seminar will also be held virtually Online from 15-19 July 2024

22-26 July 2024

Landmark Grand Hotel

Elevate Your Administrative Excellence

Administrative
Professionals
Conference

Join the Administrative Professionals Conference Today!

As we navigate the dynamic landscape of today's business world, the role of administrative professionals has never been more crucial. In recognition of the pivotal contributions made by these unsung heroes, we are thrilled to announce the upcoming Administrative Professionals Conference – an unparalleled opportunity for you to supercharge your skills, network with industry peers, and elevate your professional journey.

Expert-Led Workshops

Dive into interactive sessions crafted by industry experts, designed to equip you with the latest tools, strategies, and best practices. From mastering cutting-edge productivity tools to honing effective communication skills, our workshops are tailored to empower you with the knowledge needed to excel in your role.

Why Should
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Expert Workshops: Dive into interactive sessions crafted by industry experts, designed to equip you with the latest tools, strategies, and best practices.

Inspirational Keynote Speakers: Be inspired by thought leaders and trailblazers who have successfully navigated the administrative landscape.

Networking Opportunities: Connect with like-minded administrative professionals from diverse industries. Share experiences, exchange ideas, and build a network that will support you throughout your career.

Transportation Assistance: Experience seamless transportation with our assistance, including airport pickup and drop-off for a hassle-free stay.

Exclusive Resources and Tools:: Access a treasure trove of resources, templates, and tools designed to make your daily tasks more efficient and effective.

Conference Agenda

Day 1: Stepping Up into Leadership

Session 1 | 9:00 12:00 a.m.

Stepping Up into Leadership: You May Not Have Authority, but You’re Still in Charge

Learn the art of delegation without authority. You may not be the boss, but you’re still responsible for asking sure that things get done.

How to take charge—even when you’re notin charge
When tasks pile up, know how to prioritize—and re-prioritize—to meet changing needs
Assertive or persuasive—which is the better leadership trait?
How doing the work & managing the work are two different things
The myth of “It’s not my job so I don’t have to do it”

Session 2 | 1:00 – 3:00 p.m.

Controlling office technology before it controls you. A prescription for overcoming digital stress

Why does it seem that the more technology we incorporate into our jobs to become more productive, the more stressful our lives become, the longer we work and the less we get done? In this session, we’ll
show you how to develop a new approach to the flood of information you receive every day. You can’t handle it all! Learn how to make choices about the trade-offs and negative consequences of cell phones, instant messaging, e-mail and other technology— instead of blindly accepting them..

Why and how technology causes stress—and what can be done
4 tips for instantly making e-mail more manageable
Letting go of old habits—like printing everything and obsessively checking e-mail
What is so easy to forget—but so important to remember—about technology
Setting boundaries in a world of 24/7 connectivity

Day 2: Organize everything in your life

Session 3 | 1:00 – 3:00 p.m.

Your office, your boss and yourself

Do you waste minutes—even hours—looking for things? Do you and your boss ever have “words” when a file has been misplaced or a meeting overlooked? Do you have the feeling things are slipping through the cracks at home and the office? This session’s for you. You’ll gain great shortcuts and tips, designed and proven effective by admin managers, for putting everything in order … and, yes, keeping it that way!

How the 80/20 rule will help you identify your most important tasks
Back to the basics … the unbeatable benefits of the tried-&-true “to-do” list
Damming the paper flow to give your boss more uninterrupted time
Dealing with correspondence … shortcuts you and your boss can work out together
6 tips for developing a plan to get the most out of every day

Session 4 | 1:00 – 3:00 p.m.

Staying in sync with your boss

The secrets to a boss/assistant relationship that “clicks”

No two people are busier than the assistant and the boss. A constant avalanche of meetings, phone calls and deadlines leaves little time to talk—let alone communicate. Out of necessity, the most successful
admin managers have had to carve out their own ways ofmaking the boss/assistant team work. You’ll gain an hour’s worth of their valuable insight in this session that you can use to give your boss/assistant
relationship true lasting power.

How to play the valuable role of liaison between your boss & other managers
9 important keys to maintaining an excellent working relationship with your boss
Special strategies to use when the difficult person is the boss
When working with multiple bosses … establishing channels among multiple supervisors so they’ll know the demands on your time

Day 3: Sharpening your written voice

Session 5 | 9:00 – 12:00 p.m.

Sharpening your written voice

Write like you talk if you want to command respect

Do you speak one way but write another? Is your writing stiff, academic, wordy—nothing like the real you? After this session, you’ll know how to convey the written “voice” you want people to hear … the voice of the assertive, credible professional you really are. Master a natural, conversational style of writing that’s clear and simple, demands attention and makes business writing easier and faster.

Your one and only goal in business writing
Matching your business writing to your personality
The 30-minute rule for avoiding unacceptable writing mistakes
3 simple exercises you can do at your desk to sound more natural on paper
Grammar does matter—established rules you must follow

Session 6 | 1:00 – 3:00 p.m.

Guerilla problem-solving

Bring solutions—not problems—to your boss

Tired of every problem landing on your boss's desk? Learn how to shift this dynamic and enhance your influence by changing your behavior and attitude. Discover how to become the office troubleshooter with your boss's support, making both your lives easier.

Getting started—understanding your boss’s needs
Information is power: How not to be perceived as witholding information
Using “framing” to present the problem—and solution—in a way your boss will understand and accept
Know the fine line between being assertive and being downright pushy
How to approach your boss about taking on more problem-solving responsibility

Day 4: Managing Projects Effectively

Session 7 | 9:00 – 12:00 p.m.

Laying the groundwork for on-time projects

It all starts with a plan

Ever faced project delays due to changes, uncooperative team members, or unforeseen obstacles? Despite external challenges, this session emphasizes regaining control through essential project management tools. While no single tool is a cure-all, their combined use ensures focus, adherence to timelines, and overall project control.

Getting started—3 things to establish right off the bat
4 best practices that apply to even small projects
Strong organizational skills: Always an asset, but essential in project mgmt
Your first priority as a project manager
How to keep changes from wreaking havoc with deadlines
The project plan: How simply having one doubles your chances of succeeding

Session 8 | 1:00 – 3:00 p.m.

Juggling multiple projects with ease

Keep it all on track, on time and under control

Ever feel overwhelmed juggling numerous responsibilities as an administrative professional? You're not alone. Join this session to acquire essential project management skills, enabling you to efficiently plan, organize, control, and successfully complete projects. Enhance your confidence and ensure positive results in handling your next project.

Putting into practice a proven 6-phase project management process that works on any project …large or small
How to benefit from a task checklist to identify specifically what needs to be done and when
When things go wrong … 5 tips for proceeding in a way that maintains your credibility
Coping with the stress and strain of multiple responsibilities
How to use influence to get the job done, especially when you have responsibility without authority

Day 5: Dealing with Difficult People

Session 9 | 9:00 – 12:00 p.m.

Dealing with chronically impossible people

Neutralize the impact difficult personalities have on your life

Encounter a challenging colleague, vendor, or VP daily? Despite well-meaning advice, resolving the situation remains elusive. Join this session for practical, proven techniques to effectively manage difficult personalities in the professional realm. It's time to address the issue directly and gain control.

The 6 basic steps for dealing with all negative behavior
How to deal with feelings of helplessness and anger when faced with difficult people and situations
“What’s this really about?” How to get to the root of the problem instead of battling the symptoms
How to address a chronic disagreement and arrive at a mutually acceptable action plan for resolution
How honesty and understanding will help you keep your cool when dealing with an out-of-control person

Session 10 | 1:00 – 3:00 p.m.

Everyday negotiation skills

Get others to see it your way … at work and at home

Feel tired of getting the short end of the stick? This crash course on negotiation is perfect for you. Whether dealing with family, vendors, or even your boss, regain control and make winning a daily habit by practicing these valuable skills.

The principles of everyday negotiation
How to turn the points of disagreement into a framework for resolution
How your personality affects the way you “give and take”
How to express yourself without accusation, sarcasm or hostility
How a few simple words can work like magic in getting others to do what you want

Additional Information

Information

Captivating Dhow Cruise

Experience an unforgettable evening as you cruise through Dubai's stunning waters and enjoy a delightful dinner.

Date, Time & Location

22-26 July 2023, The Landmark Grand Hotel, Al Rigga, Dubai, The United Arab Emirates

Target Audience

Current and Emerging leaders, and high-potential employees preparing for leadership roles.

Registration Deadline

Registration for this seminar will close on 1st July 2023. Please register before the Deadline

Professional Trainers

Trainers

Redwan Kabour

Entrepreneur & Facilitator

Ms. Sree Preethi

Corporate Trainer

Mr. Ahmed Farouk

Trainer & Business Consutant

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