Executive cohort Reserve your seat Dubai · Limited executive slots
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Marketing, Sales & Customer Experience

Market positioning and customer excellence that drives growth.

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marketing-sales-customer-service

Digital Strategy · Transformation

Event Marketing, Trade Shows & Exhibitions

This programme equips marketing, sales and customer experience leaders with the strategic, analytical and behavioural…

3

Days

Dubai, UAE

Landmark Grand Hotel

Delivery Mode:

In-Person

NEXT SESSION

7–9 Dec 2026

USD

From:

2200

technology-digital-skills

Leadership · Performance

CRM Strategy, Automation & Relationship Management

This programme equips marketing, sales and customer experience leaders with the strategic, analytical and behavioural…

5

Days

Dubai, UAE

Landmark Grand Hotel

Delivery Mode:

In-Person

NEXT SESSION

27 Apr – 1 May 2026

USD

From:

2500

marketing-sales-customer-service

Digital Strategy · Transformation

Digital Customer Support & Self-Service Channels

This programme equips marketing, sales and customer experience leaders with the strategic, analytical and behavioural…

5

Days

Dubai, UAE

Landmark Grand Hotel

Delivery Mode:

Hybrid

NEXT SESSION

12–16 Oct 2026

USD

From:

2200

marketing-sales-customer-service

Executive Skills · Results

Product Marketing, Launch & Go-to-Market Strategy

This programme equips marketing, sales and customer experience leaders with the strategic, analytical and behavioural…

5

Days

Dubai, UAE

Landmark Grand Hotel

Delivery Mode:

In-Person

NEXT SESSION

8–12 Jun 2026

USD

From:

2500

marketing-sales-customer-service

Leadership · Performance

Sales Coaching & Performance Management

This programme equips marketing, sales and customer experience leaders with the strategic, analytical and behavioural…

3

Days

Abu Dhabi, UAE

Sofitel Abu Dhabi Corniche

Delivery Mode:

In-Person

NEXT SESSION

14–16 Dec 2026

USD

From:

2200

marketing-sales-customer-service

Leadership · Performance

Ethical Leadership, Governance & Decision Accountability

Ethical Leadership, Governance & Decision Accountability is a five-day intensive programme designed for leaders who…

5

Days

Dubai, UAE

Landmark Grand Hotel

Delivery Mode:

In-Person

NEXT SESSION

12–16 Jan 2026

USD

From:

2500

marketing-sales-customer-service

Executive Skills · Results

B2B Marketing & Complex Sales Cycles

This programme equips marketing, sales and customer experience leaders with the strategic, analytical and behavioural…

5

Days

Dubai, UAE

Landmark Grand Hotel

Delivery Mode:

In-Person

NEXT SESSION

16–20 Nov 2026

USD

From:

2200

marketing-sales-customer-service

Executive Skills · Results

Customer Feedback, Surveys & Insight Systems

This programme equips marketing, sales and customer experience leaders with the strategic, analytical and behavioural…

5

Days

Dubai, UAE

Landmark Grand Hotel

Delivery Mode:

In-Person

NEXT SESSION

30 Nov – 4 Dec 2026

USD

From:

2200

marketing-sales-customer-service

Digital Strategy · Transformation

Experience Design for Hospitality & Service…

This programme equips marketing, sales and customer experience leaders with the strategic, analytical and behavioural…

5

Days

Nairobi, Kenya

Mövenpick Hotel Nairobi

Delivery Mode:

In-Person

NEXT SESSION

28 Sep – 2 Oct 2026

USD

From:

2200

marketing-sales-customer-service

Executive Skills · Results

Retail Sales, Merchandising & Store Performance

This programme equips marketing, sales and customer experience leaders with the strategic, analytical and behavioural…

5

Days

Singapore

Grand Copthorne Waterfront Hotel

Delivery Mode:

In-Person

NEXT SESSION

12–16 Oct 2026

USD

From:

2200

marketing-sales-customer-service

Leadership · Performance

Strategic Marketing Management & Brand Positioning

This programme equips marketing, sales and customer experience leaders with the strategic, analytical and behavioural…

5

Days

Abu Dhabi, UAE

Sofitel Abu Dhabi Corniche

Delivery Mode:

In-Person

NEXT SESSION

18–22 May 2026

USD

From:

2500

marketing-sales-customer-service

Executive Skills · Results

Consultative Selling & Solution-Based Sales

This programme equips marketing, sales and customer experience leaders with the strategic, analytical and behavioural…

5

Days

Pretoria, RSA

Sheraton Pretoria Hotel

Delivery Mode:

In-Person

NEXT SESSION

2–6 Nov 2026

USD

From:

2200

marketing-sales-customer-service

Executive Skills · Results

Customer-Centric Culture & Service Transformation

This programme equips marketing, sales and customer experience leaders with the strategic, analytical and behavioural…

5

Days

Dubai, UAE

Landmark Grand Hotel

Delivery Mode:

In-Person

NEXT SESSION

2–6 Nov 2026

USD

From:

2200

marketing-sales-customer-service

Leadership · Performance

Post-Harvest Handling & Storage Management

This programme equips agriculture and agribusiness professionals with modern technical, managerial and sustainability…

5

Days

Nairobi, Kenya

Mövenpick Hotel Nairobi

Delivery Mode:

In-Person

NEXT SESSION

9–13 Nov 2026

USD

From:

2200

marketing-sales-customer-service

Executive Skills · Results

Brand Strategy, Storytelling & Market Differentiation

This programme equips marketing, sales and customer experience leaders with the strategic, analytical and behavioural…

5

Days

Kigali, Rwanda

Kigali Marriott Hotel

Delivery Mode:

In-Person

NEXT SESSION

27–31 Jul 2026

USD

From:

2500

marketing-sales-customer-service

Leadership · Performance

Territory Management & Field Sales Excellence

This programme equips marketing, sales and customer experience leaders with the strategic, analytical and behavioural…

3

Days

Nairobi, Kenya

Mövenpick Hotel Nairobi

Delivery Mode:

In-Person

NEXT SESSION

21–23 Dec 2026

USD

From:

2200

marketing-sales-customer-service

Leadership · Performance

Call Centre & Contact Centre Management

This programme equips marketing, sales and customer experience leaders with the strategic, analytical and behavioural…

5

Days

Cape Town, RSA

The Fountains Hotel

Delivery Mode:

In-Person

NEXT SESSION

5–9 Oct 2026

USD

From:

2200

marketing-sales-customer-service

Leadership · Performance

Key Account Management & Enterprise Selling

This programme equips marketing, sales and customer experience leaders with the strategic, analytical and behavioural…

3

Days

Nairobi, Kenya

Mövenpick Hotel Nairobi

Delivery Mode:

In-Person

NEXT SESSION

14–16 Dec 2026

USD

From:

2200

marketing-sales-customer-service

Executive Skills · Results

Omni-Channel Customer Journeys & Touchpoint Design

This programme equips marketing, sales and customer experience leaders with the strategic, analytical and behavioural…

5

Days

Dubai, UAE

Landmark Grand Hotel

Delivery Mode:

In-Person

NEXT SESSION

26–30 Oct 2026

USD

From:

2200

marketing-sales-customer-service

Leadership · Performance

Sales Leadership & High-Performance Selling

This programme equips marketing, sales and customer experience leaders with the strategic, analytical and behavioural…

5

Days

Singapore

Grand Copthorne Waterfront Hotel

Delivery Mode:

In-Person

NEXT SESSION

15–19 Jun 2026

USD

From:

2500

marketing-sales-customer-service

Executive Skills · Results

Customer Experience Design & Service Excellence

This programme equips marketing, sales and customer experience leaders with the strategic, analytical and behavioural…

5

Days

Istanbul, Turkey

Hilton Istanbul Bosphorus

Delivery Mode:

In-Person

NEXT SESSION

9–13 Nov 2026

USD

From:

2200

marketing-sales-customer-service

Leadership · Performance

Sales Pipeline Management & Forecasting

This programme equips marketing, sales and customer experience leaders with the strategic, analytical and behavioural…

5

Days

Abu Dhabi, UAE

Sofitel Abu Dhabi Corniche

Delivery Mode:

In-Person

NEXT SESSION

9–13 Nov 2026

USD

From:

2200

marketing-sales-customer-service

Leadership · Performance

Partnerships, Alliances & Channel Management

This programme equips marketing, sales and customer experience leaders with the strategic, analytical and behavioural…

3

Days

Abu Dhabi, UAE

Sofitel Abu Dhabi Corniche

Delivery Mode:

In-Person

NEXT SESSION

21–23 Dec 2026

USD

From:

2200

data-analytics-ai

Executive Skills · Results

Service Recovery, Complaints Handling & Loyalty

This programme equips marketing, sales and customer experience leaders with the strategic, analytical and behavioural…

5

Days

Dubai, UAE

Landmark Grand Hotel

Delivery Mode:

In-Person

NEXT SESSION

30 Nov – 4 Dec 2026

USD

From:

2200

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