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CUSTOMER
SERVICE AND
PUBLIC RELATIONS
Our Customer Services and Public Relations Seminars provide a strategic path to success in today’s fast-paced and interconnected world. Focusing on the latest trends, effective communication strategies, and customer satisfaction techniques, we empower you to enhance customer experiences, manage public perception, and build lasting relationships with confidence.
CUSTOMER SERVICES & PR
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Course Title | Date | Venue | Duration | Register |
|---|---|---|---|---|
The Future of Customer Service: Integrating AI & Automation for Efficiency | 10-14 Mar 2025 | Singapore | 5 Days | |
Mastering Customer Experience: Creating a Seamless Multi-Channel Strategy | 10-14 Mar 2025 | Dubai, UAE | 5 Days | |
Building Customer Loyalty in the Digital Age: Beyond Traditional Loyalty Programs | 10-14 Mar 2025 | Dubai, UAE | 5 Days | |
Crisis Communication Strategies: Managing Public Perception in Times of Crisis | 10-14 Mar 2025 | Dubai, UAE | 5 Days | |
Public Relations in the Social Media Era: Building a Strong Digital Presence | 17-21 Mar 2025 | Dubai, UAE | 5 Days | |
Effective Conflict Resolution in Customer Service: Turning Complaints into Opportunities | 17-21 Mar 2025 | Dubai, UAE | 5 Days | |
Personalized Customer Service: Leveraging Data for Tailored Experiences | 17-21 Mar 2025 | Dubai, UAE | 5 Days | |
Customer-Centric Culture: Creating an Organization that Puts Customers First | 17-21 Mar 2025 | Singapore | 5 Days | |
Managing Reputation: Proactive PR Strategies for Protecting Brand Image | 17-21 Mar 2025 | Dubai, UAE | 5 Days | |
Customer Journey Mapping: Designing Exceptional Experiences at Every Touchpoint | 17-21 Mar 2025 | Stockholm | 5 Days | |
Media Relations Mastery: Building Strong Relationships with Journalists and Influencers | 24-28 Mar 2025 | Singapore | 5 Days | |
The Art of Public Speaking for PR Professionals: Influencing and Engaging Audiences | 24-28 Mar 2025 | Dubai, UAE | 5 Days | |
Using Data Analytics for Better Customer Service & Public Relations Decisions | 24-28 Mar 2025 | Dubai, UAE | 5 Days | |
Engagement through Storytelling: Enhancing Brand Narrative for Emotional Connections | 07-11 Apr 2025 | Dubai, UAE | 5 Days | |
Digital PR Tactics: How to Leverage SEO, Content & Social for Media Visibility | 07-11 Apr 2025 | Dubai, UAE | 5 Days | |
Brand Advocacy: Turning Customers into Lifelong Brand Ambassadors | 07-11 Apr 2025 | Stockholm | 5 Days | |
Understanding Consumer Behavior: Key Insights for Delivering Better Service | 14-18 Apr 2025 | Abu Dhabi | 5 Days | |
Effective Crisis Management in Public Relations: Protecting Your Brand When It Matters Most | 14-18 Apr 2025 | Cape Town | 5 Days | |
Managing Customer Expectations: Setting and Exceeding Service Standards | 14-18 Apr 2025 | Dubai, UAE | 5 Days | |
Building Trust with Your Audience: PR Strategies for Authenticity & Transparency | 21-25 Apr 2025 | Stockholm | 5 Days | |
Customer Feedback Loops: Harnessing Surveys and Reviews for Service Improvement | 21-25 Apr 2025 | Dubai, UAE | 5 Days | |
Internal Communications for Customer Service: Aligning Teams with Brand Promise | 21-25 Apr 2025 | Pretoria | 5 Days | |
Event Management for Public Relations: Creating Memorable Brand Experiences | 05-09 May 2025 | Dubai, UAE | 5 Days | |
How to Create a Proactive Customer Support Strategy: Preventing Issues Before They Arise | 05-09 May 2025 | Abu Dhabi | 5 Days | |
Cultural Sensitivity in Customer Service: Navigating International Markets and Global Brands | 05-09 May 2025 | Istanbul, Türkiye | 5 Days | |
Customer Service Metrics & KPIs: Measuring Success and Improving Performance | 12-16 May 2025 | Dubai, UAE | 5 Days | |
Corporate Social Responsibility (CSR) & Public Relations: Building a Brand with Purpose | 12-16 May 2025 | Abu Dhabi | 5 Days | |
Influencer Marketing & PR: Collaborating with Industry Leaders for Greater Impact | 12-16 May 2025 | Dubai, UAE | 5 Days | |
Managing Negative PR: Turning Criticism into an Opportunity for Growth | 19-23 May 2025 | Stockholm | 5 Days | |
Omni-Channel Customer Support: Streamlining Service Across Platforms for Consistency | 19-23 May 2025 | Dubai, UAE | 5 Days |
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