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CUSTOMER SERVICE AND PR
Course Title | Date | Venue | Duration |
|---|---|---|---|
The Future of Customer Service: Integrating AI & Automation for Efficiency | 05–09 May 2025 | Singapore | 5 Days |
Mastering Customer Experience: Creating a Seamless Multi-Channel Strategy | 05–09 May 2025 | Dubai, UAE | 5 Days |
Building Customer Loyalty in the Digital Age: Beyond Traditional Loyalty Programs | 05–09 May 2025 | Dubai, UAE | 5 Days |
Crisis Communication Strategies: Managing Public Perception in Times of Crisis | 05–09 May 2025 | Dubai, UAE | 5 Days |
Public Relations in the Social Media Era: Building a Strong Digital Presence | 12–16 May 2025 | Dubai, UAE | 5 Days |
Effective Conflict Resolution in Customer Service: Turning Complaints into Opportunities | 12–16 May 2025 | Dubai, UAE | 5 Days |
Personalized Customer Service: Leveraging Data for Tailored Experiences | 12–16 May 2025 | Dubai, UAE | 5 Days |
Customer-Centric Culture: Creating an Organization that Puts Customers First | 12–16 May 2025 | Singapore | 5 Days |
Managing Reputation: Proactive PR Strategies for Protecting Brand Image | 19–23 May 2025 | Dubai, UAE | 5 Days |
Customer Journey Mapping: Designing Exceptional Experiences at Every Touchpoint | 19–23 May 2025 | Stockholm | 5 Days |
Media Relations Mastery: Building Strong Relationships with Journalists and Influencers | 19–23 May 2025 | Singapore | 5 Days |
The Art of Public Speaking for PR Professionals: Influencing and Engaging Audiences | 19–23 May 2025 | Dubai, UAE | 5 Days |
Using Data Analytics for Better Customer Service & Public Relations Decisions | 26–30 May 2025 | Dubai, UAE | 5 Days |
Engagement through Storytelling: Enhancing Brand Narrative for Emotional Connections | 26–30 May 2025 | Dubai, UAE | 5 Days |
Digital PR Tactics: How to Leverage SEO, Content & Social for Media Visibility | 26–30 May 2025 | Dubai, UAE | 5 Days |
Brand Advocacy: Turning Customers into Lifelong Brand Ambassadors | 26–30 May 2025 | Stockholm | 5 Days |
Understanding Consumer Behavior: Key Insights for Delivering Better Service | 02–06 Jun 2025 | Abu Dhabi | 5 Days |
Effective Crisis Management in Public Relations: Protecting Your Brand When It Matters Most | 02–06 Jun 2025 | Cape Town | 5 Days |
Managing Customer Expectations: Setting and Exceeding Service Standards | 02–06 Jun 2025 | Dubai, UAE | 5 Days |
Building Trust with Your Audience: PR Strategies for Authenticity & Transparency | 02–06 Jun 2025 | Stockholm | 5 Days |
Customer Feedback Loops: Harnessing Surveys and Reviews for Service Improvement | 09–13 Jun 2025 | Dubai, UAE | 5 Days |
Internal Communications for Customer Service: Aligning Teams with Brand Promise | 09–13 Jun 2025 | Pretoria | 5 Days |
Event Management for Public Relations: Creating Memorable Brand Experiences | 09–13 Jun 2025 | Dubai, UAE | 5 Days |
How to Create a Proactive Customer Support Strategy: Preventing Issues Before They Arise | 09–13 Jun 2025 | Abu Dhabi | 5 Days |
Cultural Sensitivity in Customer Service: Navigating International Markets and Global Brands | 16–20 Jun 2025 | Istanbul, Türkiye | 5 Days |
Customer Service Metrics & KPIs: Measuring Success and Improving Performance | 16–20 Jun 2025 | Dubai, UAE | 5 Days |
Corporate Social Responsibility (CSR) & Public Relations: Building a Brand with Purpose | 16–20 Jun 2025 | Abu Dhabi | 5 Days |
Influencer Marketing & PR: Collaborating with Industry Leaders for Greater Impact | 16–20 Jun 2025 | Dubai, UAE | 5 Days |
Managing Negative PR: Turning Criticism into an Opportunity for Growth | 23–27 Jun 2025 | Stockholm | 5 Days |
Omni-Channel Customer Support: Streamlining Service Across Platforms for Consistency | 23–27 Jun 2025 | Dubai, UAE | 5 Days |
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