Conflict Resolution, Difficult Conversations & Negotiation Skills is an intensive, practice-rich leadership programme designed for managers, supervisors and emerging executives who must deliver visible results in fast-changing environments. Across five days, participants work through real-world cases, tools and frameworks that they can immediately apply back at work to improve team performance, decision quality and organisational impact.
The course focuses on practical leadership behaviours, aligned to modern expectations of accountability, ethics, digital fluency and performance. Every session is structured around implementation: what to change, how to change it, and how to measure the value created.